Privacy Policy
Last Updated on June 2026
1. Introduction
Welcome to TrustyCleaners. Your privacy is important to us. This Privacy Policy explains how TrustyCleaners collects, uses, stores, and protects your personal information when you access our website, submit a service request, or use our services.
By continuing to use the TrustyCleaners website, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
TrustyCleaners may collect the following types of information:
a. Personal Information
Information you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Company details (if appliable)
- Service and billing address
- Payment information (processed securely through authorized third-party payment providers)
b. Non-Personal Information
We may automatically collect certain technical and usage information, such as:
- IP address
- Browser type and version
- Pages visited and time spent on our website
- Device information
3. How We Use Your Information
We use the information we collect to:
- Process and manage cloth washing and dyeing service requests
- Schedule pickups, deliveries, and appointments
- Manage your account and service history
- Provide customer support and respond to inquiries
- Send service updates, confirmations, and promotional offers
- Improve our website and services
- Ensure website security and prevent fraudulent activity
4. Information Sharing
TrustyCleaners does not sell or rent your personal information to third parties. Your information may be shared only with:
- Trusted service and logistics partners
- Payment processing providers
- Legal authorities when required by law
All third-party partners are required to handle your information securely and confidentially.
5. Cookies
Our website may use cookies to:
- Improve your browsing experience
- Analyze website traffic and usage patterns
- Remember your preferences for future visits
You may choose to disable cookies through your browser settings, though this may affect certain website features.
6. Data Security
TrustyCleaners implements reasonable and appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission or storage system can be guaranteed as completely secure.
7. Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of promotional communications at any time
To exercise any of these rights, please contact us using the details below.
8. Third Party Links
Our website may contain links to third-party websites. TrustyCleaners is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies independently.
9. Changes to This Policy
TrustyCleaners may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. We encourage you to review this page periodically.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
TrustyCleaners.
17 View Close, Hamilton Office Park, Hamilton
Leicester, United Kingdom LE4 9LJ
Email: TrustyCleaners.xyz
Phone: +44 2080909022